The hotel, which was renovated in 2010, features unique and elegant Mediterranean architecture. The beautiful craftsmanship, luxurious fittings and textures make this hotel unique in Cancun and the Mexican Caribbean. The hotel offers a total of 200 rooms and facilities including personalised service, wireless Internet access, bars, laundry service (for a fee), a conference room, games room, shops, theatre, a garage and car park. Guests at this air-conditioned establishment are welcomed in the lobby, which offers a 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom, newspaper stand and lift access to the rooms. There is a hairdressing salon within the hotel, while younger guests can let off steam in the children's playground and kids' club. Various options for dining and drinks are offered by the cafe, bars and restaurant. Room service is also available.